Exceptional work
Mrs. Quesnel,
I wanted to take a few minutes to bring to your attention the outstanding work of Sylvie Pauzé. I am a customer of la turquoise since 2006. I have never before received such a service from an insurance company. Mrs. Pauzé is efficient, cheerful and always available to give me judicious advice.
She really adheres to the philosophy of your company!
Joanne St-Amour, client
"With you, it's different"
To Sherry Anne Burton,
I hate dealing with agents but with you guys, I find it's more personal. I always had great service with you, I've been with you guys since I'm18 (almost 20 years), before I moved to Ottawa I was dealing with the Buckingham branch. The only thing I didn't like when I moved is that on the Quebec side I was paying 500$, when over here it's double. I guess it's a provincial thing... Thank you Sherry Anne for your great service.
Éric Brunet, client
"Thank you"
Thank you Éric,
You're not Elvis Presley, but you are a "King" of insurance who takes care of its customers.
Francine Beaudoin, client
Styro Rail inc.
"A service that met my expectations"
To Luc Villeneuve and Ginette Robillard
Mrs. Pelletier wishes to underline the excellent service that she received from Luc Villeneuve for several years. " He always seemed happy and available to speak with me.
Recently, I had a question that worried me and I wanted to settle it as quickly as possible. I took a chance by asking my question to the receptionist who is always in a good mood by the way. She took the time to listen carefully and she transferred my call right a way to a very kind person by the name of Ginette Robillard. As usual your office met my expectations. "
Mrs. Nadine Pelletier, client
"Diligence"
To Anne Peterson
Mrs. Girard would like to mention that further to her telephone call concerning an incident, Anne showed diligence. Her call was referred to the insurance company where the representative answered her questions. " I thank you for the attention given to your clientele. "
Mrs. Diane Girard, client
"What a smile!"
To Claire Sauriol
I am Nicole Lalonde’s client and I would like to bring to your attention the fact that each time I go to la turquoise, the receptionist is very kind. She always has a beautiful smile and she is cordial. In my opinion, she looks very good and represents your company in a magnificent way. Hello Claire.
Mr. Pierre Guindon, client
"Exemplary Professionalism"
To Julie Goulet,
"I am proud of the protections' recommendations of my broker Julie Goulet since for 2 claims, through her exemplary professionalism, I had the necessary protections on my various contracts."
M. Godbout
"Proactive"
To Isabelle Dion,
I know Isabelle since 1 week and during a BNI business development meeting, I have seen Isabelle's ability to listen to the customer. Following this meeting, which also combined a startup file for the insurance of my business, I was able to note her willingness to offer a personalized service and her ability to offer a wide range of products. During this meeting, I have discovered products and types of coverage, sor far unknown to me. Also, Isabelle invited me to consider eventual needs, when my business' growth will be even more important. This allows me to consider the future with the possible risks in mind. Isabelle is proactive in the exercise of her functions and her heart set on the evolution of her customers. All companies having an insurance coverage could have interest in working with Isabelle. She teams up with you and has as objective to alleviate the worries about potential risks. As for me, I am in the process to conclude an agreement about my risks coverage and I am convinced that the proposal that I will receive will meet the objectives discussed.
Lyne Froment
Home staging specialist
"Always Available"
To Ginette Robillard,
Ms. Tanguay was keen to underline the impeccable service she receives from Ginette Robillard. "Ginette is always in a good mood, always available. There is never a problem. She handles very well her cases." She greatly appreciates it and mentions that the service obtained is far superior to those offered elsewhere.
Diane Tanguay
"A Courteous, Fast and Impeccably Professional Attention"
To Johanne Beaudoin,
"I am one of the loyal customers of la turquoise for nearly 20 years now, and I wrote this testimonial to share my great satisfaction with the services that I receive since many years from Johanne Beaudoin. On each occasion I have had to deal with her, whether to renew an insurance contract, for a claim resulting of a disaster, to obtain information or to make changes to my profile, I have always received a courteous, fast and impeccably professional attention. La turquoise has found a real gem and I am sure that the company will keep many customers because of her. Nowadays, it is rare to receive a service that perfect from companies or governmental administrations that have to deal with the public, but we, as clients, have a chance to be able to count on the many qualities of Ms. Beaudoin."
Eric Girard
"Efficiency and Professionalism"
To Johanne Beaudoin,
"Thanks for the efficiency and professionalism you have shown in this case."
Marc Szabo
"Trust"
To Jocelyne Bleau,
"I trust you and you always kept me well informed."
Nathalie Boutin
"Excellent Service"
To Luigi Cipriani,
"Thank you for the excellent service you have provided during all these years for our liability insurance policy."
Nicole Cyr, dir.
Groupe Sutton Actuel Inc.
"Implication"
To Céline Legault,
"I would like to thank you for your implication in my claim report. Your intervention has really made a difference. You've rebuilt my confidence in INOVESCO and ING."
Jacques Côté
"Prompt and Courteous Service"
To Serge Chénard,
Michel Ouellette sincerely thanks Mr. Serge Chénard for its prompt and courteous service following an accident involving one of his vehicles. He will not hesitate to recommend Mr. Chénard to his friends and customers.
Michel Ouellette
Excavation et Démolition M.O. Enr.
"Support and Care"
To Linda Cardinal and the direction,
Sincere thanks to the whole team for the support and care and the negotiations made during the disaster that occurred at the residence of my son. Congratulations, again and again.
Ms. Zalech
"Constant Quality of its Services"
To Luc Villeneuve,
"I must thanks M. Villeneuve for his professionalism, his good mood and the constant quality of its services."
Jean Beaudin
"Pleasure"
To Danielle Pelland
"It is a real pleasure to work with you"
Edith Maillé