{"id":1829,"date":"2026-06-09T11:53:53","date_gmt":"2026-06-09T11:53:53","guid":{"rendered":"https:\/\/la-turquoise.dev-1.hamakmarketingnumerique.com\/?page_id=1829"},"modified":"2026-08-20T21:00:39","modified_gmt":"2026-08-20T21:00:39","slug":"claims","status":"publish","type":"page","link":"https:\/\/www.laturquoise.ca\/en\/claims\/","title":{"rendered":"Claims"},"content":{"rendered":"\n<section class=\"claims-hero container reveal\">\n    <div class=\"claims-hero__media\" aria-hidden=\"true\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"1254\" height=\"558\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-493319233-e1787258271494.jpg\" class=\"img-cover\" alt=\"Damaged vehicles after a minor collision, with contact between the people involved. Common example of a loss requiring an insurance claim in Qu\u00e9bec.\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-493319233-e1787258271494.jpg 1254w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-493319233-e1787258271494-300x133.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-493319233-e1787258271494-1024x456.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-493319233-e1787258271494-768x342.jpg 768w\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" \/>    <\/div>\n\n    <div class=\"claims-hero__content\">\n                    <p class=\"claims-hero__eyebrow anim anim-fade-right\">\n                Emergencies and claims            <\/p>\n        \n                    <h1 class=\"claims-hero__title anim anim-fade-right\">\n                Insurance claim in Quebec: what to do and who to call            <\/h1>\n        \n        \n                    <div class=\"claims-hero__actions anim anim-fade-right\">\n                                    \n<div class=\"cta-dropdown\" data-cta-dropdown>\n    <button class=\"cta-dropdown__trigger btn btn--white\" type=\"button\"\n            aria-expanded=\"false\" data-cta-dropdown-trigger>\n        Submit or track my claim        <svg class=\"cta-dropdown__trigger-icon\" aria-hidden=\"true\" width=\"11\" height=\"6\">\n            <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n        <\/svg>\n    <\/button>\n\n    <div class=\"cta-dropdown__panel\" data-cta-dropdown-panel>\n                    <p class=\"cta-dropdown__text\">\n                Contact us for a quote            <\/p>\n        \n                    <div class=\"cta-dropdown__links\">\n                                    \n                    <a href=\"tel:18555722247\" class=\"cta-dropdown__link btn btn--white-outlined-green\" aria-label=\"1.855.572.2247\"><span>1.855.572.2247<\/span><\/a>                                    \n                    <a href=\"https:\/\/laturquoise.ca\/en\/contact-us\/\" class=\"cta-dropdown__link btn btn--green\" aria-label=\"Contact form\"><span>Contact form<\/span><\/a>                            <\/div>\n            <\/div>\n<\/div>                            <\/div>\n        \n                    <button class=\"claims-hero__info anim anim-fade-up\" type=\"button\" aria-haspopup=\"dialog\"\n                    aria-controls=\"block_21145a213c10dc6e527a1aaf307de579-info-modal\" data-claims-hero-info-modal-trigger>\n                <svg class=\"claims-hero__info-icon\" aria-hidden=\"true\" width=\"22\" height=\"22\">\n                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#info\"\/>\n                <\/svg>\n\n                Information to have on hand            <\/button>\n            <\/div>\n\n            <div class=\"claims-hero__info-modal hero-info-modal\" id=\"block_21145a213c10dc6e527a1aaf307de579-info-modal\" role=\"dialog\"\n             aria-modal=\"true\" aria-label=\"Information to have on hand\" hidden data-claims-hero-info-modal>\n            <div class=\"hero-info-modal__overlay\" data-claims-hero-info-modal-close><\/div>\n\n            <div class=\"hero-info-modal__dialog\">\n                <div class=\"hero-info-modal__top\">\n                    <p class=\"hero-info-modal__label\">\n                        Information to have on hand                    <\/p>\n\n                    <button class=\"hero-info-modal__close\" type=\"button\"\n                            aria-label=\"Close\" data-claims-hero-info-modal-close>\n                        <svg class=\"hero-info-modal__close-icon\" aria-hidden=\"true\" width=\"23\" height=\"23\">\n                            <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#burger-close\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"hero-info-modal__content wysiwyg\">\n                    <p><strong>For most claims<\/strong><\/p>\n<ul>\n<li>Your policy number, if available<\/li>\n<li>The date, time, and location of the loss<\/li>\n<li>A short description of what happened and what was damaged<\/li>\n<li>Photos or videos of the damage, the scene, and any relevant details<\/li>\n<\/ul>\n<p><strong>Depending on the situation<\/strong><\/p>\n<ul>\n<li>A police, fire department, or incident report, if one was made<\/li>\n<li>Contact information for other people involved, including witnesses<\/li>\n<li>Invoices, receipts, estimates, or proof of ownership for damaged or stolen property<\/li>\n<li>Any letters, emails, contracts, formal notices, or other documents connected to the claim.<\/li>\n<\/ul>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n<section class=\"claims-contact container reveal\">\n            <h2 class=\"claims-contact__title title-l anim anim-fade-left\">\n            We are here when you need claim support        <\/h2>\n    \n            <div class=\"claims-contact__wrapper\">\n                            <div class=\"claims-contact__column anim anim-fade-left\">\n                    <div class=\"claims-contact__content wysiwyg\">\n                        <h3>During business hours<\/h3>\n<p>A claim can be stressful, especially when you are not sure what to do first. Call us once everyone is safe.<\/p>\n<p>Depending on your situation, a La Turquoise broker can help you sort out the first steps, gather the right information, and communicate with your insurer.<\/p>\n<p><a href=\"tel:15798403761\">+1 (579) 840-3761<\/a> or <a href=\"tel:18555722247\">+1 (855) 572-2247 (toll-free)<\/a><\/p>\n<p>If you cannot call right away, <a href=\"https:\/\/www.laturquoise.ca\/en\/contact-us\/\">fill out our contact form<\/a>\u00a0and a member of our team will follow up with you.<\/p>\n                    <\/div>\n                <\/div>\n            \n                            <div class=\"claims-contact__column anim anim-fade-right\">\n                    <div class=\"claims-contact__content wysiwyg\">\n                        <h3>24\/7 Emergency Service<\/h3>\n<p>Outside of business hours the toll-free line is available at all times at <a href=\"tel:18555722247\">(855) 572-2247<\/a><\/p>\n<p>Depending on your situation, our team can help you identify what information may be needed and how to reach your insurer.<\/p>\n<p>Our role is to help you move through the first moments with clearer information, practical support, and access to the right next step.<\/p>\n                    <\/div>\n                <\/div>\n                    <\/div>\n    \n            <div class=\"claims-contact__actions anim anim-fade-up\">\n                            \n<div class=\"cta-dropdown\" data-cta-dropdown>\n    <button class=\"cta-dropdown__trigger btn btn--green\" type=\"button\"\n            aria-expanded=\"false\" data-cta-dropdown-trigger>\n        Submit or discuss my claim        <svg class=\"cta-dropdown__trigger-icon\" aria-hidden=\"true\" width=\"11\" height=\"6\">\n            <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n        <\/svg>\n    <\/button>\n\n    <div class=\"cta-dropdown__panel\" data-cta-dropdown-panel>\n                    <p class=\"cta-dropdown__text\">\n                Contact us            <\/p>\n        \n                    <div class=\"cta-dropdown__links\">\n                                    \n                    <a href=\"tel:18555722247\" class=\"cta-dropdown__link btn btn--white-outlined-green\" aria-label=\"1.855.572.2247\"><span>1.855.572.2247<\/span><\/a>                                    \n                    <a href=\"https:\/\/laturquoise.ca\/en\/contact-us\/\" class=\"cta-dropdown__link btn btn--green\" aria-label=\"Contact form\"><span>Contact form<\/span><\/a>                            <\/div>\n            <\/div>\n<\/div>                    <\/div>\n    <\/section>\n\n\n\n<section class=\"claims-process container reveal\">\n    <div class=\"claims-process__media anim anim-fade-left\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"837\" height=\"1254\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1155239501.jpg\" class=\"attachment-full size-full\" alt=\"Water damage visible in a residential space, caused by a ceiling leak. Context related to the handling of a claim by home insurance.\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1155239501.jpg 837w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1155239501-200x300.jpg 200w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1155239501-683x1024.jpg 683w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1155239501-768x1151.jpg 768w\" sizes=\"auto, (max-width: 837px) 100vw, 837px\" title=\"Water damage visible in a residential space, caused by a ceiling leak. Context related to the handling of a claim by home insurance.\" \/>    <\/div>\n\n            <div class=\"claims-process__content wysiwyg anim anim-fade-right\">\n            <h2>A claim rarely comes at a good time. We can help you take the next step<\/h2>\n<p>From your first call, a La Turquoise broker can help you understand what to do next.<\/p>\n<p>We can help you identify the information your insurer may need, explain how the claims process generally works, and support communication as the file progresses.<\/p>\n<p>The next steps will depend on the nature of the loss, the information available, and the coverage included in your policy.<\/p>\n<h3>La Turquoise customer promise<\/h3>\n<p>Clear, attentive support when you need help understanding a claim.<\/p>\n        <\/div>\n    <\/section>\n\n\n\n<section class=\"claims-steps container reveal\">\n            <div class=\"claims-steps__header wysiwyg anim anim-fade-up\">\n            <h2>What to do after an accident or loss<\/h2>\n        <\/div>\n    \n            <div class=\"claims-steps__list\">\n                            \n                \n                \n                <div class=\"claims-steps__item anim anim-fade-up\">\n                    <div class=\"claims-step\" data-claims-step>\n                        <button class=\"claims-step__summary\" type=\"button\" id=\"claims-step-trigger-0\"\n                                aria-expanded=\"false\" aria-controls=\"claims-step-panel-0\">\n                            \n                                                            <span class=\"claims-step__title title-m\">\n                                Immediate Actions                                <svg class=\"claims-step__icon\" aria-hidden=\"true\" width=\"15\" height=\"8\">\n                                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n                                <\/svg>\n                            <\/span>\n                                                    <\/button>\n\n                                                    <div class=\"claims-step__answer-wrap\" id=\"claims-step-panel-0\" role=\"region\"\n                                 aria-labelledby=\"claims-step-trigger-0\">\n                                <div class=\"claims-step__answer wysiwyg\">\n                                                                            <p>Safety comes first.<\/p>\n<ul>\n<li>If anyone is injured or in danger, call 911 immediately.<\/li>\n<li>Do not apologize or admit liability at the scene, verbally, in writing, or online. <strong>Speak with your broker or insurer before making statements about responsibility<\/strong>.<\/li>\n<li>For a car accident in Quebec with no injuries, consider completing a <a href=\"https:\/\/infoassurance.ca\/en\/joint-report\">joint report<\/a>.<\/li>\n<\/ul>\n<p>Once you are safe, gather what you can without putting yourself or anyone else at risk:<\/p>\n<ul>\n<li>Photos or videos of the damage, the scene, and anything that may have caused the loss<\/li>\n<li>Names, phone numbers, and insurance details for the parties involved<\/li>\n<li>Police, fire department, or incident report information, if applicable<\/li>\n<\/ul>\n<p>If the situation requires it and it is safe to do so, take reasonable steps to prevent further damage.<\/p>\n<p>Keep receipts, document the damage before cleanup when possible, and avoid disposing of damaged property before speaking with your insurer or claims adjuster, unless safety or health concerns require action.<\/p>\n                                    \n                                    \n                                                                            <p>\n                                                                                            In the event of a car accident,                                            \n                                            <button class=\"claims-step__answer-link\" type=\"button\" data-external-link-trigger data-external-url=\"https:\/\/infoassurance.ca\/en\/joint-report\" data-external-modal-template=\"external-modal-claims-step-0\" aria-label=\"remember to fill out a Joint Form\"><span>remember to fill out a Joint Form<\/span><svg class=\"claims-step__answer-arrow\" aria-hidden=\"true\" width=\"21\" height=\"18\">\n                                            <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-more\"\/>\n                                        <\/svg><\/button>                                        <\/p>\n\n                                                                                        <template id=\"external-modal-claims-step-0\">\n                    <div data-modal-content>\n                <h2>Complete the Joint Report<\/h2>\n<p>You will be redirected to the Groupement des assureurs automobiles (GAA) website to complete the Joint Report following a car accident.<\/p>\n            <\/div>\n        \n                    <span data-modal-continue-label>\n                Continue to the joint report            <\/span>\n        \n                    <span data-modal-close-label>\n                Stay on this page            <\/span>\n            <\/template>\n                                                                                                                <\/div>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                            \n                \n                \n                <div class=\"claims-steps__item anim anim-fade-up\">\n                    <div class=\"claims-step\" data-claims-step>\n                        <button class=\"claims-step__summary\" type=\"button\" id=\"claims-step-trigger-1\"\n                                aria-expanded=\"false\" aria-controls=\"claims-step-panel-1\">\n                            \n                                                            <span class=\"claims-step__title title-m\">\n                                Contact your broker                                <svg class=\"claims-step__icon\" aria-hidden=\"true\" width=\"15\" height=\"8\">\n                                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n                                <\/svg>\n                            <\/span>\n                                                    <\/button>\n\n                                                    <div class=\"claims-step__answer-wrap\" id=\"claims-step-panel-1\" role=\"region\"\n                                 aria-labelledby=\"claims-step-trigger-1\">\n                                <div class=\"claims-step__answer wysiwyg\">\n                                                                            <h3>Contact us as soon as possible.<\/h3>\n<p>We take the time to understand what happened, answer your questions, and help you determine the next appropriate step based on your circumstances.<\/p>\n<p>This first conversation is meant to support you after a loss. Depending on your situation, you may then decide to report the claim to your insurer.<\/p>\n                                    \n                                    \n                                                                    <\/div>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                            \n                \n                \n                <div class=\"claims-steps__item anim anim-fade-up\">\n                    <div class=\"claims-step\" data-claims-step>\n                        <button class=\"claims-step__summary\" type=\"button\" id=\"claims-step-trigger-2\"\n                                aria-expanded=\"false\" aria-controls=\"claims-step-panel-2\">\n                            \n                                                            <span class=\"claims-step__title title-m\">\n                                Next steps                                <svg class=\"claims-step__icon\" aria-hidden=\"true\" width=\"15\" height=\"8\">\n                                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n                                <\/svg>\n                            <\/span>\n                                                    <\/button>\n\n                                                    <div class=\"claims-step__answer-wrap\" id=\"claims-step-panel-2\" role=\"region\"\n                                 aria-labelledby=\"claims-step-trigger-2\">\n                                <div class=\"claims-step__answer wysiwyg\">\n                                                                            <p>The steps that follow can vary depending on the type of loss, the information available, your deductible, applicable limits, and the coverage included in your policy.<\/p>\n<p>Your insurer or the assigned claims adjuster may ask for more information, confirm the claim process, and explain what happens next.<\/p>\n<p>Your broker remains available to answer your questions and facilitate communication when needed.<\/p>\n                                    \n                                    \n                                                                    <\/div>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                            \n                \n                \n                <div class=\"claims-steps__item anim anim-fade-up\">\n                    <div class=\"claims-step\" data-claims-step>\n                        <button class=\"claims-step__summary\" type=\"button\" id=\"claims-step-trigger-3\"\n                                aria-expanded=\"false\" aria-controls=\"claims-step-panel-3\">\n                            \n                                                            <span class=\"claims-step__title title-m\">\n                                Assessment of the situation                                <svg class=\"claims-step__icon\" aria-hidden=\"true\" width=\"15\" height=\"8\">\n                                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n                                <\/svg>\n                            <\/span>\n                                                    <\/button>\n\n                                                    <div class=\"claims-step__answer-wrap\" id=\"claims-step-panel-3\" role=\"region\"\n                                 aria-labelledby=\"claims-step-trigger-3\">\n                                <div class=\"claims-step__answer wysiwyg\">\n                                                                            <p>After a claim is reported, a claims adjuster may be assigned to gather the information needed to review the file. This can include the cause of loss, the damage, supporting documents, policy terms, and any other details relevant to the claim.<\/p>\n                                    \n                                    \n                                                                    <\/div>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                            \n                \n                \n                <div class=\"claims-steps__item anim anim-fade-up\">\n                    <div class=\"claims-step\" data-claims-step>\n                        <button class=\"claims-step__summary\" type=\"button\" id=\"claims-step-trigger-4\"\n                                aria-expanded=\"false\" aria-controls=\"claims-step-panel-4\">\n                            \n                                                            <span class=\"claims-step__title title-m\">\n                                File review                                <svg class=\"claims-step__icon\" aria-hidden=\"true\" width=\"15\" height=\"8\">\n                                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n                                <\/svg>\n                            <\/span>\n                                                    <\/button>\n\n                                                    <div class=\"claims-step__answer-wrap\" id=\"claims-step-panel-4\" role=\"region\"\n                                 aria-labelledby=\"claims-step-trigger-4\">\n                                <div class=\"claims-step__answer wysiwyg\">\n                                                                            <p>The claims adjuster reviews the information collected in light of the facts reported and the coverage, limits, deductibles, conditions, and exclusions in the policy.<\/p>\n<p>Additional information may be requested before a decision is made.<\/p>\n                                    \n                                    \n                                                                    <\/div>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                            \n                \n                \n                <div class=\"claims-steps__item anim anim-fade-up\">\n                    <div class=\"claims-step\" data-claims-step>\n                        <button class=\"claims-step__summary\" type=\"button\" id=\"claims-step-trigger-5\"\n                                aria-expanded=\"false\" aria-controls=\"claims-step-panel-5\">\n                            \n                                                            <span class=\"claims-step__title title-m\">\n                                Decision and settlement                                <svg class=\"claims-step__icon\" aria-hidden=\"true\" width=\"15\" height=\"8\">\n                                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n                                <\/svg>\n                            <\/span>\n                                                    <\/button>\n\n                                                    <div class=\"claims-step__answer-wrap\" id=\"claims-step-panel-5\" role=\"region\"\n                                 aria-labelledby=\"claims-step-trigger-5\">\n                                <div class=\"claims-step__answer wysiwyg\">\n                                                                            <p>After the review, the claims adjuster will communicate the decision and explain any next steps that apply to your situation, including payment, repair, replacement, or other handling instructions where applicable.<\/p>\n                                    \n                                    \n                                                                    <\/div>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n                    <\/div>\n    <\/section>\n\n\n<section class=\"claims-cta container reveal\">\n            <div class=\"claims-cta__content anim anim-fade-left\">\n                            <div class=\"claims-cta__text wysiwyg\">\n                    <h2>Ready to file a claim?<\/h2>\n<p>Contact your La Turquoise broker once you are safe. We can help you understand the first steps, organize the information your insurer may need, and decide whether to report the claim.<\/p>\n<ul>\n<li><a href=\"tel:15798403761\">1 (579) 840-3761<\/a><\/li>\n<li><a href=\"tel:18555722247\">1 (855) 572-2247<\/a> (toll-free), available 24\/7<\/li>\n<\/ul>\n<p>A La Turquoise broker will take the time to understand what happened and answer your questions.<\/p>\n<p>If you cannot call right now, you can also fill out our contact form.<\/p>\n<p>A member of our team will contact you regarding your request.<\/p>\n                <\/div>\n            \n                            <div class=\"claims-cta__actions\">\n                                            \n<div class=\"cta-dropdown\" data-cta-dropdown>\n    <button class=\"cta-dropdown__trigger btn btn--green\" type=\"button\"\n            aria-expanded=\"false\" data-cta-dropdown-trigger>\n        Contact me about my claim        <svg class=\"cta-dropdown__trigger-icon\" aria-hidden=\"true\" width=\"11\" height=\"6\">\n            <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n        <\/svg>\n    <\/button>\n\n    <div class=\"cta-dropdown__panel\" data-cta-dropdown-panel>\n                    <p class=\"cta-dropdown__text\">\n                Contact us            <\/p>\n        \n                    <div class=\"cta-dropdown__links\">\n                                    \n                    <a href=\"tel:18555722247\" class=\"cta-dropdown__link btn btn--white-outlined-green\" aria-label=\"1.855.572.2247\"><span>1.855.572.2247<\/span><\/a>                                    \n                    <a href=\"https:\/\/laturquoise.ca\/en\/contact-us\/\" class=\"cta-dropdown__link btn btn--green\" aria-label=\"Contact form\"><span>Contact form<\/span><\/a>                            <\/div>\n            <\/div>\n<\/div>                                    <\/div>\n                    <\/div>\n    \n    <div class=\"claims-cta__media anim anim-fade-right\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1365606642.jpg\" class=\"attachment-full size-full\" alt=\"Insurance agent on the phone wearing a headset in front of a computer. Situation related to the processing of an insurance claim and support for policyholders in Qu\u00e9bec.\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1365606642.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1365606642-300x300.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1365606642-150x150.jpg 150w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1365606642-768x768.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" title=\"Insurance agent on the phone wearing a headset in front of a computer. Situation related to the processing of an insurance claim and support for policyholders in Qu\u00e9bec.\" \/>    <\/div>\n<\/section>\n\n\n\n<section class=\"faq container reveal\">\n            <div class=\"faq__content wysiwyg anim anim-fade-left\">\n            <h2>Claims FAQ: what to do depending on your situation<\/h2>\n<p>These answers cover common first steps after a loss. For questions about your own file, coverage, deductible, or insurer requirements, contact your La Turquoise broker.<\/p>\n        <\/div>\n    \n            <div class=\"faq__list\">\n            \n                            \n                \n                <div class=\"faq__item faq-item anim anim-fade-up\" data-faq-item>\n                                            <h4 class=\"faq-item__question title-s\">\n                            <button class=\"faq-item__trigger\" type=\"button\" id=\"faq-trigger-0\"\n                                    aria-expanded=\"false\" aria-controls=\"faq-panel-0\">\n                                <span>What should I do if I have water damage?<\/span>\n\n                                <svg class=\"faq-item__icon\" aria-hidden=\"true\" width=\"15\" height=\"8\">\n                                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n                                <\/svg>\n                            <\/button>\n                        <\/h4>\n                    \n                                            <div class=\"faq-item__answer-wrap\" id=\"faq-panel-0\" role=\"region\"\n                                                                    aria-labelledby=\"faq-trigger-0\"\n                                >\n                            <div class=\"faq-item__answer wysiwyg\">\n                                                                    <p>Act quickly to limit the damage.<\/p>\n<ul>\n<li>Identify and shut off the water source if you can do so safely, such as a shut-off valve or main valve.<\/li>\n<li>Do not use electrical appliances or outlets in affected areas until it is safe.<\/li>\n<li>Move undamaged items away from the water and elevate furniture where possible.<\/li>\n<li>Take photos or videos before cleanup, if it is safe to do so.<\/li>\n<li>Keep damaged property, parts, and items that may have caused the damage until your insurer or claims adjuster gives instructions.<\/li>\n<li>Keep receipts for emergency work, cleanup, temporary repairs, or additional expenses.<\/li>\n<li>If you know your insurer and they offer online claim filing, you can submit your claim directly through their portal.<\/li>\n<li>If in doubt, contact your La Turquoise broker as soon as possible to understand what information to provide and what steps may apply.<\/li>\n<\/ul>\n                                \n                                \n                                                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            \n                \n                <div class=\"faq__item faq-item anim anim-fade-up\" data-faq-item>\n                                            <h4 class=\"faq-item__question title-s\">\n                            <button class=\"faq-item__trigger\" type=\"button\" id=\"faq-trigger-1\"\n                                    aria-expanded=\"false\" aria-controls=\"faq-panel-1\">\n                                <span>What should I do after a car accident in Quebec?<\/span>\n\n                                <svg class=\"faq-item__icon\" aria-hidden=\"true\" width=\"15\" height=\"8\">\n                                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n                                <\/svg>\n                            <\/button>\n                        <\/h4>\n                    \n                                            <div class=\"faq-item__answer-wrap\" id=\"faq-panel-1\" role=\"region\"\n                                                                    aria-labelledby=\"faq-trigger-1\"\n                                >\n                            <div class=\"faq-item__answer wysiwyg\">\n                                                                    <p>Safety first.<\/p>\n<ul>\n<li>Make sure you and your passengers are safe. If anyone is injured, call 911 immediately.<\/li>\n<li>Do not apologize or admit liability at the scene, verbally, in writing, or online.<\/li>\n<li>Exchange names, phone numbers, driver\u2019s licence information, registration, and insurance information with the other parties involved.<\/li>\n<\/ul>\n                                \n                                \n                                                                    <p>\n                                                                                    If no one is injured,                                        \n                                        <button class=\"faq-item__answer-link\" type=\"button\" data-external-link-trigger data-external-url=\"https:\/\/infoassurance.ca\/en\/joint-report\" data-external-modal-template=\"external-modal-faq-1\" aria-label=\"complete a Joint Report if possible. In Quebec, the Joint Report helps collect the information insurers need and does not mean you are admitting liability.\"><span>complete a Joint Report if possible. In Quebec, the Joint Report helps collect the information insurers need and does not mean you are admitting liability.<\/span><\/button>                                    <\/p>\n\n                                                                                <template id=\"external-modal-faq-1\">\n                    <div data-modal-content>\n                <h2>Complete the joint report<\/h2>\n<p>You will be redirected to the Groupement des assureurs automobiles (GAA) website to complete the Joint Report following a car accident.<\/p>\n            <\/div>\n        \n                    <span data-modal-continue-label>\n                Continue to the joint report            <\/span>\n        \n                    <span data-modal-close-label>\n                Stay on this page            <\/span>\n            <\/template>\n                                                                                                    <\/div>\n                        <\/div>\n                                    <\/div>\n                            \n                \n                <div class=\"faq__item faq-item anim anim-fade-up\" data-faq-item>\n                                            <h4 class=\"faq-item__question title-s\">\n                            <button class=\"faq-item__trigger\" type=\"button\" id=\"faq-trigger-2\"\n                                    aria-expanded=\"false\" aria-controls=\"faq-panel-2\">\n                                <span>What should I do if my property has been stolen or vandalized?<\/span>\n\n                                <svg class=\"faq-item__icon\" aria-hidden=\"true\" width=\"15\" height=\"8\">\n                                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n                                <\/svg>\n                            <\/button>\n                        <\/h4>\n                    \n                                            <div class=\"faq-item__answer-wrap\" id=\"faq-panel-2\" role=\"region\"\n                                                                    aria-labelledby=\"faq-trigger-2\"\n                                >\n                            <div class=\"faq-item__answer wysiwyg\">\n                                                                    <p>Make sure you are safe before checking the damage.<\/p>\n<ul>\n<li>Call the police as soon as you discover a theft, break-in, or act of vandalism. <strong>Your insurer may ask for the police report number.<\/strong><\/li>\n<li>Avoid touching or cleaning the scene before the police arrive, unless it is necessary for safety or to prevent further damage.<\/li>\n<li>Make a list of stolen or damaged property, including descriptions, approximate values, purchase dates, and proof of ownership where available.<\/li>\n<li>Take photos or videos of the damage, forced entry, and affected areas.<\/li>\n<li>Keep receipts for emergency repairs, temporary protection, or cleanup.<\/li>\n<li>If you know your insurer and they offer online claim filing, you can submit your claim directly through their portal.<\/li>\n<li>If in doubt, contact your La Turquoise broker as soon as possible to understand what information to provide and what steps may apply.<\/li>\n<\/ul>\n                                \n                                \n                                                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            \n                \n                <div class=\"faq__item faq-item anim anim-fade-up\" data-faq-item>\n                                            <h4 class=\"faq-item__question title-s\">\n                            <button class=\"faq-item__trigger\" type=\"button\" id=\"faq-trigger-3\"\n                                    aria-expanded=\"false\" aria-controls=\"faq-panel-3\">\n                                <span>What should you do in the event of a cyber incident or fraud?<\/span>\n\n                                <svg class=\"faq-item__icon\" aria-hidden=\"true\" width=\"15\" height=\"8\">\n                                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n                                <\/svg>\n                            <\/button>\n                        <\/h4>\n                    \n                                            <div class=\"faq-item__answer-wrap\" id=\"faq-panel-3\" role=\"region\"\n                                                                    aria-labelledby=\"faq-trigger-3\"\n                                >\n                            <div class=\"faq-item__answer wysiwyg\">\n                                                                    <p>Act quickly to limit the consequences and preserve evidence.<\/p>\n<ul>\n<li>Limit compromised access by changing passwords, blocking affected accounts, and notifying your financial institution if banking information is involved.<\/li>\n<li>Keep all evidence, including suspicious emails, screenshots, unauthorized transactions, system alerts, and messages from fraudsters.<\/li>\n<li>Record the timeline of events in as much detail as possible.<\/li>\n<li>Avoid deleting data or reformatting devices before speaking with your insurer, IT provider, or cyber response contact, unless urgent containment is required.<\/li>\n<li>File a report with the appropriate authorities, if applicable.<\/li>\n<li>If you know your insurer and they offer online claim filing or a cyber incident hotline, use the process provided in your policy documents.<\/li>\n<\/ul>\n<p>If in doubt, contact your La Turquoise broker as soon as possible to understand what information to provide and what steps may apply.<\/p>\n                                \n                                \n                                                            <\/div>\n                        <\/div>\n                                    <\/div>\n                            \n                \n                <div class=\"faq__item faq-item anim anim-fade-up\" data-faq-item>\n                                            <h4 class=\"faq-item__question title-s\">\n                            <button class=\"faq-item__trigger\" type=\"button\" id=\"faq-trigger-4\"\n                                    aria-expanded=\"false\" aria-controls=\"faq-panel-4\">\n                                <span>What should I do if I receive a formal notice or general liability claim?<\/span>\n\n                                <svg class=\"faq-item__icon\" aria-hidden=\"true\" width=\"15\" height=\"8\">\n                                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n                                <\/svg>\n                            <\/button>\n                        <\/h4>\n                    \n                                            <div class=\"faq-item__answer-wrap\" id=\"faq-panel-4\" role=\"region\"\n                                                                    aria-labelledby=\"faq-trigger-4\"\n                                >\n                            <div class=\"faq-item__answer wysiwyg\">\n                                                                    <p><strong>Do not ignore the notice<\/strong>, and do not respond to the allegation before speaking with your broker or insurer.<\/p>\n<p>General liability insurance is designed for third-party claims alleging bodily injury or property damage caused by your business, including the defence of covered claims, subject to the facts of the situation and the terms of your policy.<\/p>\n<ul>\n<li>Do not apologize or admit liability, verbally, in writing, or on social media.<\/li>\n<li>Contact your broker promptly to understand what information should be provided to your insurer.<\/li>\n<li>Gather all documents related to the incident, including correspondence, photos, contracts, reports, invoices, and any formal notice or legal document received.<\/li>\n<li>Send the documents to your insurer or claims adjuster as soon as possible, according to their instructions.<\/li>\n<li>If you know your insurer and they offer online claim filing, you can submit your claim directly through their portal.<\/li>\n<\/ul>\n                                \n                                \n                                                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/section>\n\n    <section class=\"personal-articles container reveal\">\n        <div class=\"personal-articles__header anim anim-fade-left\">\n            <div class=\"personal-articles__content\">\n                                    <h2 class=\"personal-articles__title title-l\">\n                        Practical tips for everyday life                    <\/h2>\n                \n                                    <p class=\"personal-articles__text\">\n                        View the latest articles in categories such as claims prevention, home insurance, auto insurance, business insurance, and practical risk management tips.                    <\/p>\n                \n                <a href=\"https:\/\/laturquoise.ca\/en\/blog\/\" class=\"personal-articles__link btn btn--white-outlined-green\" aria-label=\"See all our tips\"><span>See all our tips<\/span><\/a>            <\/div>\n\n            <div class=\"personal-articles__nav\" aria-label=\"Navigation du carrousel d\u2019articles\">\n                <button class=\"personal-articles__arrow personal-articles__arrow--prev swiper-button-prev\"\n                        type=\"button\" aria-label=\"Article pr\u00e9c\u00e9dent\">\n                    <svg class=\"personal-articles__arrow-icon\" aria-hidden=\"true\" width=\"25\" height=\"22\">\n                        <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-left\"\/>\n                    <\/svg>\n                <\/button>\n\n                <button class=\"personal-articles__arrow personal-articles__arrow--next swiper-button-next\"\n                        type=\"button\" aria-label=\"Article suivant\">\n                    <svg class=\"personal-articles__arrow-icon\" aria-hidden=\"true\" width=\"25\" height=\"22\">\n                        <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-right\"\/>\n                    <\/svg>\n                <\/button>\n            <\/div>\n        <\/div>\n\n        <div class=\"personal-articles__slider anim anim-fade-up\">\n            <div class=\"swiper personal-articles-slider-js\">\n                <ul class=\"personal-articles__wrapper swiper-wrapper\">\n                                            \n                        <li class=\"personal-articles__slide swiper-slide\">\n                            \n<article class=\"post-card\">\n    <a class=\"post-card__overlay-link\"\n       href=\"https:\/\/www.laturquoise.ca\/en\/end-of-the-agricultural-season\/\"\n       aria-label=\"Read article: End of the agricultural season\"><\/a>\n\n    <div class=\"post-card__media\">\n        \n        <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"301\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-2194911890-e1787579690233-1024x301.jpg\" class=\"img-cover\" alt=\"Farmer reviewing crop fields at the end of the season to assess the year and plan future operations.\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-2194911890-e1787579690233-1024x301.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-2194911890-e1787579690233-300x88.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-2194911890-e1787579690233-768x226.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-2194911890-e1787579690233.jpg 1285w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" title=\"Farmer reviewing crop fields at the end of the season to assess the year and plan future operations.\" \/>    <\/div>\n\n    <div class=\"post-card__body\">\n                    <ul class=\"post-card__tags\" aria-label=\"Cat\u00e9gories\">\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/businesses\/\">\n                            Businesses                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/coverage-explained\/\">\n                            Coverage Explained                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/farm-businesses\/\">\n                            Farm Businesses                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/la-turquoise\/\">\n                            La Turquoise                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/practical-advice\/\">\n                            Practical Advice                        <\/a>\n                    <\/li>\n                            <\/ul>\n        \n        <h3 class=\"post-card__title title-m\">\n            End of the agricultural season        <\/h3>\n\n        <div class=\"post-card__bottom\">\n            <div class=\"post-card__meta\">\n                <time class=\"post-card__date\" datetime=\"2026-08-24\">\n                    08\/24\/2026                <\/time>\n\n                                    <span class=\"post-card__meta-sep\" aria-hidden=\"true\"><\/span>\n                    <span class=\"post-card__read-time\">\n                        6 min                    <\/span>\n                            <\/div>\n\n                            <span class=\"post-card__arrow\" aria-hidden=\"true\">\n                    <svg class=\"post-card__arrow-icon\" aria-hidden=\"true\" width=\"21\" height=\"18\">\n                        <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-more\"\/>\n                    <\/svg>\n                <\/span>\n                    <\/div>\n    <\/div>\n<\/article>                        <\/li>\n                                            \n                        <li class=\"personal-articles__slide swiper-slide\">\n                            \n<article class=\"post-card\">\n    <a class=\"post-card__overlay-link\"\n       href=\"https:\/\/www.laturquoise.ca\/en\/cyberattacks-in-smes-risks-and-cyber-insurance\/\"\n       aria-label=\"Read article: Cyberattacks and SMEs: understanding cyber risks and the role of cyber insurance\"><\/a>\n\n    <div class=\"post-card__media\">\n        \n        <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-2220462827-1024x683.jpg\" class=\"img-cover\" alt=\"Employ\u00e9e analysant un \u00e9cran d\u2019ordinateur dans un contexte de cybers\u00e9curit\u00e9 en entreprise.\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-2220462827-1024x683.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-2220462827-300x200.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-2220462827-768x513.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-2220462827.jpg 1254w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" title=\"Employ\u00e9e analysant un \u00e9cran d\u2019ordinateur dans un contexte de cybers\u00e9curit\u00e9 en entreprise.\" \/>    <\/div>\n\n    <div class=\"post-card__body\">\n                    <ul class=\"post-card__tags\" aria-label=\"Cat\u00e9gories\">\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/businesses\/\">\n                            Businesses                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/coverage-explained\/\">\n                            Coverage Explained                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/cybersecurity\/\">\n                            Cybersecurity                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/general-advice\/\">\n                            General Advice                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/la-turquoise\/\">\n                            La Turquoise                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/practical-advice\/\">\n                            Practical Advice                        <\/a>\n                    <\/li>\n                            <\/ul>\n        \n        <h3 class=\"post-card__title title-m\">\n            Cyberattacks and SMEs: understanding cyber risks and the role of cyber insurance        <\/h3>\n\n        <div class=\"post-card__bottom\">\n            <div class=\"post-card__meta\">\n                <time class=\"post-card__date\" datetime=\"2026-08-23\">\n                    08\/23\/2026                <\/time>\n\n                                    <span class=\"post-card__meta-sep\" aria-hidden=\"true\"><\/span>\n                    <span class=\"post-card__read-time\">\n                        8 min                    <\/span>\n                            <\/div>\n\n                            <span class=\"post-card__arrow\" aria-hidden=\"true\">\n                    <svg class=\"post-card__arrow-icon\" aria-hidden=\"true\" width=\"21\" height=\"18\">\n                        <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-more\"\/>\n                    <\/svg>\n                <\/span>\n                    <\/div>\n    <\/div>\n<\/article>                        <\/li>\n                                            \n                        <li class=\"personal-articles__slide swiper-slide\">\n                            \n<article class=\"post-card\">\n    <a class=\"post-card__overlay-link\"\n       href=\"https:\/\/www.laturquoise.ca\/en\/insurance-broker-in-quebec-role-and-benefits\/\"\n       aria-label=\"Read article: Role, benefits and differences from a direct insurer\"><\/a>\n\n    <div class=\"post-card__media\">\n        \n        <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"466\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-1462696665-1-e1787589697326-1024x466.jpg\" class=\"img-cover\" alt=\"Insurance broker presenting policy documents to a client during a consultation meeting.\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-1462696665-1-e1787589697326-1024x466.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-1462696665-1-e1787589697326-300x137.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-1462696665-1-e1787589697326-768x350.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/iStock-1462696665-1-e1787589697326.jpg 1252w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" title=\"Insurance broker presenting policy documents to a client during a consultation meeting.\" \/>    <\/div>\n\n    <div class=\"post-card__body\">\n                    <ul class=\"post-card__tags\" aria-label=\"Cat\u00e9gories\">\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/automotive\/\">\n                            Automotive                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/businesses\/\">\n                            Businesses                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/cybersecurity\/\">\n                            Cybersecurity                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/general-advice\/\">\n                            General Advice                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/home\/\">\n                            Home                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/la-turquoise\/\">\n                            La Turquoise                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/personal\/\">\n                            Personal                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/recreational-vehicles\/\">\n                            Recreational Vehicles                        <\/a>\n                    <\/li>\n                            <\/ul>\n        \n        <h3 class=\"post-card__title title-m\">\n            Role, benefits and differences from a direct insurer        <\/h3>\n\n        <div class=\"post-card__bottom\">\n            <div class=\"post-card__meta\">\n                <time class=\"post-card__date\" datetime=\"2026-08-23\">\n                    08\/23\/2026                <\/time>\n\n                                    <span class=\"post-card__meta-sep\" aria-hidden=\"true\"><\/span>\n                    <span class=\"post-card__read-time\">\n                        4 min                    <\/span>\n                            <\/div>\n\n                            <span class=\"post-card__arrow\" aria-hidden=\"true\">\n                    <svg class=\"post-card__arrow-icon\" aria-hidden=\"true\" width=\"21\" height=\"18\">\n                        <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-more\"\/>\n                    <\/svg>\n                <\/span>\n                    <\/div>\n    <\/div>\n<\/article>                        <\/li>\n                                            \n                        <li class=\"personal-articles__slide swiper-slide\">\n                            \n<article class=\"post-card\">\n    <a class=\"post-card__overlay-link\"\n       href=\"https:\/\/www.laturquoise.ca\/en\/career-opportunities-in-property-and-casualty-insurance\/\"\n       aria-label=\"Read article: Career opportunities in property and casualty insurance\"><\/a>\n\n    <div class=\"post-card__media\">\n        \n        <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"403\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/LaTurquoise_MarqueEmployeur_Gestionnaires_FemmeNoire_HommeCaucasien-1-scaled-e1787495210593-1024x403.jpg\" class=\"img-cover\" alt=\"Business people working on laptops during a meeting\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/LaTurquoise_MarqueEmployeur_Gestionnaires_FemmeNoire_HommeCaucasien-1-scaled-e1787495210593-1024x403.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/LaTurquoise_MarqueEmployeur_Gestionnaires_FemmeNoire_HommeCaucasien-1-scaled-e1787495210593-300x118.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/LaTurquoise_MarqueEmployeur_Gestionnaires_FemmeNoire_HommeCaucasien-1-scaled-e1787495210593-768x303.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/LaTurquoise_MarqueEmployeur_Gestionnaires_FemmeNoire_HommeCaucasien-1-scaled-e1787495210593.jpg 1198w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>    <\/div>\n\n    <div class=\"post-card__body\">\n                    <ul class=\"post-card__tags\" aria-label=\"Cat\u00e9gories\">\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/careers\/\">\n                            Careers                        <\/a>\n                    <\/li>\n                            <\/ul>\n        \n        <h3 class=\"post-card__title title-m\">\n            Career opportunities in property and casualty insurance        <\/h3>\n\n        <div class=\"post-card__bottom\">\n            <div class=\"post-card__meta\">\n                <time class=\"post-card__date\" datetime=\"2026-08-21\">\n                    08\/21\/2026                <\/time>\n\n                                    <span class=\"post-card__meta-sep\" aria-hidden=\"true\"><\/span>\n                    <span class=\"post-card__read-time\">\n                        4 min                    <\/span>\n                            <\/div>\n\n                            <span class=\"post-card__arrow\" aria-hidden=\"true\">\n                    <svg class=\"post-card__arrow-icon\" aria-hidden=\"true\" width=\"21\" height=\"18\">\n                        <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-more\"\/>\n                    <\/svg>\n                <\/span>\n                    <\/div>\n    <\/div>\n<\/article>                        <\/li>\n                                            \n                        <li class=\"personal-articles__slide swiper-slide\">\n                            \n<article class=\"post-card\">\n    <a class=\"post-card__overlay-link\"\n       href=\"https:\/\/www.laturquoise.ca\/en\/building-a-meaningful-career\/\"\n       aria-label=\"Read article: Building a meaningful career through real impact\"><\/a>\n\n    <div class=\"post-card__media\">\n        \n        <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"321\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/LaTurquoise_MarqueEmployeur_Femme_Meeting-1-scaled-e1787328988413-1024x321.jpg\" class=\"img-cover\" alt=\"LaTurquoise_MarqueEmployeur_Femme_Meeting\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/LaTurquoise_MarqueEmployeur_Femme_Meeting-1-scaled-e1787328988413-1024x321.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/LaTurquoise_MarqueEmployeur_Femme_Meeting-1-scaled-e1787328988413-300x94.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/LaTurquoise_MarqueEmployeur_Femme_Meeting-1-scaled-e1787328988413-768x241.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/LaTurquoise_MarqueEmployeur_Femme_Meeting-1-scaled-e1787328988413-1536x482.jpg 1536w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/08\/LaTurquoise_MarqueEmployeur_Femme_Meeting-1-scaled-e1787328988413-2048x643.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>    <\/div>\n\n    <div class=\"post-card__body\">\n                    <ul class=\"post-card__tags\" aria-label=\"Cat\u00e9gories\">\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/careers\/\">\n                            Careers                        <\/a>\n                    <\/li>\n                            <\/ul>\n        \n        <h3 class=\"post-card__title title-m\">\n            Building a meaningful career through real impact        <\/h3>\n\n        <div class=\"post-card__bottom\">\n            <div class=\"post-card__meta\">\n                <time class=\"post-card__date\" datetime=\"2026-06-25\">\n                    06\/25\/2026                <\/time>\n\n                                    <span class=\"post-card__meta-sep\" aria-hidden=\"true\"><\/span>\n                    <span class=\"post-card__read-time\">\n                        5 min                    <\/span>\n                            <\/div>\n\n                            <span class=\"post-card__arrow\" aria-hidden=\"true\">\n                    <svg class=\"post-card__arrow-icon\" aria-hidden=\"true\" width=\"21\" height=\"18\">\n                        <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-more\"\/>\n                    <\/svg>\n                <\/span>\n                    <\/div>\n    <\/div>\n<\/article>                        <\/li>\n                                            \n                        <li class=\"personal-articles__slide swiper-slide\">\n                            \n<article class=\"post-card\">\n    <a class=\"post-card__overlay-link\"\n       href=\"https:\/\/www.laturquoise.ca\/en\/breaking-into-property-and-casualty-insurance-the-real-path\/\"\n       aria-label=\"Read article: Breaking into property and casualty insurance: the real path\"><\/a>\n\n    <div class=\"post-card__media\">\n        \n        <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1588289996-1024x683.jpg\" class=\"img-cover\" alt=\"Professional exchange around documents in an office setting. Illustration related to entering a career in property and casualty insurance in Qu\u00e9bec.\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1588289996-1024x683.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1588289996-300x200.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1588289996-768x512.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/06\/iStock-1588289996.jpg 1254w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" title=\"Professional exchange around documents in an office setting. Illustration related to entering a career in property and casualty insurance in Qu\u00e9bec.\" \/>    <\/div>\n\n    <div class=\"post-card__body\">\n                    <ul class=\"post-card__tags\" aria-label=\"Cat\u00e9gories\">\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/careers\/\">\n                            Careers                        <\/a>\n                    <\/li>\n                            <\/ul>\n        \n        <h3 class=\"post-card__title title-m\">\n            Breaking into property and casualty insurance: the real path        <\/h3>\n\n        <div class=\"post-card__bottom\">\n            <div class=\"post-card__meta\">\n                <time class=\"post-card__date\" datetime=\"2026-06-03\">\n                    06\/03\/2026                <\/time>\n\n                                    <span class=\"post-card__meta-sep\" aria-hidden=\"true\"><\/span>\n                    <span class=\"post-card__read-time\">\n                        5 min                    <\/span>\n                            <\/div>\n\n                            <span class=\"post-card__arrow\" aria-hidden=\"true\">\n                    <svg class=\"post-card__arrow-icon\" aria-hidden=\"true\" width=\"21\" height=\"18\">\n                        <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-more\"\/>\n                    <\/svg>\n                <\/span>\n                    <\/div>\n    <\/div>\n<\/article>                        <\/li>\n                                    <\/ul>\n            <\/div>\n\n            <div class=\"personal-articles__pagination swiper-pagination\"><\/div>\n        <\/div>\n    <\/section>\n    ","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1829","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Insurance Claim in Quebec &#8211; La Turquoise<\/title>\n<meta name=\"description\" content=\"Suffered a loss? 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