{"id":7273,"date":"2026-11-05T20:45:36","date_gmt":"2026-11-05T20:45:36","guid":{"rendered":"https:\/\/www.laturquoise.ca\/?p=7273"},"modified":"2026-11-05T20:45:40","modified_gmt":"2026-11-05T20:45:40","slug":"assistance-routiere-au-quebec","status":"publish","type":"post","link":"https:\/\/www.laturquoise.ca\/fr\/assistance-routiere-au-quebec\/","title":{"rendered":"Assistance routi\u00e8re au Qu\u00e9bec"},"content":{"rendered":"\n<section class=\"article-hero container reveal\">\n    <div class=\"article-hero__top\">\n                    <p class=\"article-hero__label anim anim-fade-right\">\n                Article            <\/p>\n        \n                    <h1 class=\"article-hero__title anim anim-fade-right\">\n                Assistance routi\u00e8re au Qu\u00e9bec : services, admissibilit\u00e9 et d\u00e9marches            <\/h1>\n        \n        <div class=\"article-hero__meta\">\n                            <ul class=\"article-hero__tags anim anim-fade-up\" aria-label=\"Cat\u00e9gories\">\n                                            \n                        <li class=\"article-hero__tag-item\">\n                            <a class=\"article-hero__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/automobile\/\">\n                                Automobile                            <\/a>\n                        <\/li>\n                                            \n                        <li class=\"article-hero__tag-item\">\n                            <a class=\"article-hero__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/conseils-generaux\/\">\n                                Conseils g\u00e9n\u00e9raux                            <\/a>\n                        <\/li>\n                                            \n                        <li class=\"article-hero__tag-item\">\n                            <a class=\"article-hero__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/conseils-pratiques\/\">\n                                Conseils pratiques                            <\/a>\n                        <\/li>\n                                            \n                        <li class=\"article-hero__tag-item\">\n                            <a class=\"article-hero__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/couvertures-expliquees\/\">\n                                Couvertures expliqu\u00e9es                            <\/a>\n                        <\/li>\n                                            \n                        <li class=\"article-hero__tag-item\">\n                            <a class=\"article-hero__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/la-turquoise\/\">\n                                La Turquoise                            <\/a>\n                        <\/li>\n                                            \n                        <li class=\"article-hero__tag-item\">\n                            <a class=\"article-hero__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/particuliers\/\">\n                                Particuliers                            <\/a>\n                        <\/li>\n                                            \n                        <li class=\"article-hero__tag-item\">\n                            <a class=\"article-hero__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/protections-expliquees\/\">\n                                Protections expliqu\u00e9es                            <\/a>\n                        <\/li>\n                                    <\/ul>\n            \n            <div class=\"article-hero__details anim anim-fade-up\">\n                                    <time class=\"article-hero__date\" datetime=\"2026-11-05\">\n                        5 novembre 2026                    <\/time>\n                \n                                    <span class=\"article-hero__details-sep\" aria-hidden=\"true\"><\/span>\n\n                    <span class=\"article-hero__read-time\">\n                        7 min                    <\/span>\n                            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"article-hero__byline anim anim-fade-up\">\n                    <div class=\"article-hero__author-badge\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"35\" height=\"32\" viewBox=\"0 0 35 32\" fill=\"none\">\n  <path d=\"M17.07 32C5.847 32 0 24.425 0 15.97 0 7.046 6.732 0 17.07 0c10.34 0 10.747 32 0 32zm-5.909-16.03c0 6.103 1.064 13.625 5.91 13.625s5.91-6.632 5.91-13.626c0-5.522-.825-13.564-5.91-13.564-5.086 0-5.91 8.632-5.91 13.564z\" fill=\"#00ABCD\"\/>\n  <path d=\"M17.22 0c-.15 0-.292.018-.443.018v.035h.212c10.304 0 10.782 31.885.036 31.947h.196c10.382 0 17.15-7.047 17.15-15.97C34.372 7.576 28.499 0 17.222 0z\" fill=\"#006B78\"\/>\n<\/svg>\n\n                <span class=\"article-hero__author-label\">\n                        R\u00e9dig\u00e9 par Cabinet La Turquoise        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anim-fade-up\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"600\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/Header-assistance-routiere.png\" class=\"attachment-full size-full\" alt=\"Personne au t\u00e9l\u00e9phone pr\u00e8s d\u2019un v\u00e9hicule immobilis\u00e9, capot ouvert, sur une route enneig\u00e9e en hiver lors d\u2019une panne automobile pouvant n\u00e9cessiter une assistance routi\u00e8re.\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/Header-assistance-routiere.png 1440w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/Header-assistance-routiere-300x125.png 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/Header-assistance-routiere-1024x427.png 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/Header-assistance-routiere-768x320.png 768w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" title=\"Personne au t\u00e9l\u00e9phone pr\u00e8s d\u2019un v\u00e9hicule immobilis\u00e9, capot ouvert, sur une route enneig\u00e9e en hiver lors d\u2019une panne automobile pouvant n\u00e9cessiter une assistance routi\u00e8re.\" \/>    <\/div>\n\n            <div class=\"article-hero__back anim anim-fade-up\">\n            <a href=\"https:\/\/www.laturquoise.ca\/fr\/blogue\/\" class=\"article-hero__back-link\">\n                <svg class=\"article-hero__back-icon\" aria-hidden=\"true\" width=\"6\" height=\"11\">\n                    <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron-prev\"\/>\n                <\/svg>\n\n                Retour aux articles            <\/a>\n\n                            |<span class=\"article-hero__back-label\">Article <\/span>\n                    <\/div>\n    <\/section>\n\n\n<section class=\"article-summary container reveal\">\n    <nav class=\"article-summary__nav anim anim-fade-up\" aria-label=\"Sommaire de l\u2019article\"\n         data-article-summary>\n                    <h2 class=\"article-summary__title title-m\">\n                Dans cet article            <\/h2>\n        \n        <ol class=\"article-summary__list\" data-article-summary-list><\/ol>\n    <\/nav>\n<\/section>\n\n\n<div class=\"article-broker-tip reveal wp-block-hidden-desktop\">\n    <div class=\"article-broker-tip__icon anim anim-fade-up\" aria-hidden=\"true\">\n        <img fetchpriority=\"auto\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg\/dist\/article-broker-tip-icon.svg\" width=\"51\" height=\"52\" alt=\"\" loading=\"lazy\" decoding=\"async\">    <\/div>\n\n            <div class=\"article-broker-tip__content wysiwyg anim anim-fade-up\">\n            <h2>Conseil du courtier<\/h2>\n<p>Un petit coup d\u2019\u0153il \u00e0 votre contrat avant le d\u00e9part peut \u00e9viter bien des questions. V\u00e9rifiez qui est couvert, les services inclus, le territoire et les limites de remorquage. Votre courtier peut vous aider \u00e0 trouver rapidement ces renseignements.<\/p>\n        <\/div>\n    <\/div>\n\n\n<div class=\"wp-block-columns article-layout container is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center article-content wysiwyg is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Pourquoi pr\u00e9voir l\u2019assistance routi\u00e8re avant une panne?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019assistance routi\u00e8re permet d\u2019obtenir de l\u2019aide lorsqu\u2019un v\u00e9hicule est immobilis\u00e9 ou qu\u2019un probl\u00e8me emp\u00eache de poursuivre un d\u00e9placement. Elle peut notamment intervenir lors d\u2019une panne, d\u2019une crevaison, d\u2019une batterie d\u00e9charg\u00e9e ou lorsque les cl\u00e9s sont enferm\u00e9es dans le v\u00e9hicule.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les services offerts, les limites et les conditions varient toutefois selon le contrat ou le fournisseur. Il vaut donc mieux les v\u00e9rifier avant un impr\u00e9vu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cet article pr\u00e9sente le fonctionnement de l\u2019assistance routi\u00e8re au Qu\u00e9bec. Vous d\u00e9couvrirez les services g\u00e9n\u00e9ralement offerts, les \u00e9tapes pour demander de l\u2019aide et les \u00e9l\u00e9ments \u00e0 v\u00e9rifier.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-2292984784-1024x683.jpg\" alt=\"V\u00e9hicule immobilis\u00e9 sur l\u2019accotement d\u2019une route, capot ouvert, avec un triangle de signalisation install\u00e9 pour signaler une panne automobile aux autres conducteurs.\" class=\"wp-image-7287\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-2292984784-1024x683.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-2292984784-300x200.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-2292984784-768x512.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-2292984784.jpg 1253w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Comprendre l\u2019assistance routi\u00e8re<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019assistance routi\u00e8re peut \u00eatre ajout\u00e9e \u00e0 un contrat <strong><u><a href=\"https:\/\/www.laturquoise.ca\/fr\/particuliers\/automobile\/\" data-type=\"page\" data-id=\"1141\" target=\"_blank\" rel=\"noreferrer noopener\">d\u2019assurance automobile<\/a><\/u><\/strong> ou obtenue aupr\u00e8s d\u2019un fournisseur ind\u00e9pendant. Les modalit\u00e9s varient selon le service choisi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Elle peut inclure du d\u00e9pannage sur place ou un remorquage. Les services accessibles d\u00e9pendent toutefois du contrat et du fournisseur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le nombre d\u2019interventions peut aussi \u00eatre limit\u00e9 pendant la p\u00e9riode de couverture. Il faut donc v\u00e9rifier avant d\u2019utiliser le service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Assistance routi\u00e8re ou r\u00e9clamation d\u2019assurance : quelle diff\u00e9rence?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019assistance routi\u00e8re r\u00e9pond \u00e0 un besoin, comme un survoltage, un d\u00e9verrouillage ou un d\u00e9pannage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une r\u00e9clamation concerne plut\u00f4t des dommages couverts par un contrat d\u2019assurance, notamment apr\u00e8s une collision ou un autre \u00e9v\u00e9nement assur\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Selon la situation, une&nbsp;assistance routi\u00e8re et une r\u00e9clamation peuvent \u00eatre n\u00e9cessaires. En cas de doute, communiquez avec votre courtier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Que faire apr\u00e8s un sinistre?<\/strong> <a href=\"https:\/\/www.laturquoise.ca\/fr\/reclamations\/\" data-type=\"page\" data-id=\"1674\">Consultez les d\u00e9marches pour faire une r\u00e9clamation<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Quels services sont g\u00e9n\u00e9ralement offerts?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les services d\u2019assistance routi\u00e8re varient selon le contrat et le fournisseur. Voici les interventions g\u00e9n\u00e9ralement offertes.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-1404906074-1024x683.jpg\" alt=\"Manipulation d\u2019une batterie automobile sous le capot d\u2019un v\u00e9hicule, illustrant une intervention li\u00e9e \u00e0 un probl\u00e8me de batterie pouvant n\u00e9cessiter une assistance routi\u00e8re.\" class=\"wp-image-7285\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-1404906074-1024x683.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-1404906074-300x200.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-1404906074-768x512.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-1404906074.jpg 1254w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Batterie \u00e0 plat<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si votre v\u00e9hicule ne d\u00e9marre pas en raison d\u2019une batterie d\u00e9charg\u00e9e, vous pourriez avoir droit \u00e0 un service de survoltage.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Crevaison<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous roulez sur un nid-de-poule ou qu\u2019un autre incident cause une crevaison, vous pourriez avoir droit au remplacement de la roue sur place.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Panne d\u2019essence<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de panne d\u2019essence, vous pourriez avoir droit \u00e0 une livraison d\u2019essence pour vous permettre de reprendre la route.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Porti\u00e8res verrouill\u00e9es<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si vos cl\u00e9s sont enferm\u00e9es dans le v\u00e9hicule, vous pourriez avoir droit \u00e0 un service de d\u00e9verrouillage des porti\u00e8res.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remorquage<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Il s\u2019agit de l\u2019un des services les plus connus de l\u2019assistance routi\u00e8re. Lorsque votre v\u00e9hicule ne peut pas reprendre la route, vous pourriez avoir droit \u00e0 un remorquage.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-870358368-1024x683.jpg\" alt=\"Personne accroupie utilisant une cl\u00e9 en croix pour changer la roue d\u2019un v\u00e9hicule apr\u00e8s une crevaison, une situation pouvant n\u00e9cessiter une assistance routi\u00e8re.\" class=\"wp-image-7283\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-870358368-1024x683.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-870358368-300x200.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-870358368-768x512.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-870358368.jpg 1254w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Quelles conditions d\u2019admissibilit\u00e9 faut-il v\u00e9rifier?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019admissibilit\u00e9 \u00e0 l\u2019assistance routi\u00e8re d\u00e9pend du contrat, du fournisseur et du type de v\u00e9hicule.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une v\u00e9rification particuli\u00e8re peut \u00eatre n\u00e9cessaire pour les types de v\u00e9hicules suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.laturquoise.ca\/fr\/particuliers\/vehicules-recreatifs-vr\/\" data-type=\"page\" data-id=\"1312\" target=\"_blank\" rel=\"noreferrer noopener\">Les v\u00e9hicules r\u00e9cr\u00e9atifs motoris\u00e9s;<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.laturquoise.ca\/fr\/particuliers\/roulottes-tentes-roulottes-et-remorques\/\" data-type=\"page\" data-id=\"1291\" target=\"_blank\" rel=\"noreferrer noopener\">Les roulottes, les tentes-roulottes et les remorques<\/a>;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.laturquoise.ca\/fr\/particuliers\/motos-et-3-roues\/\" data-type=\"page\" data-id=\"1254\">Les motos<\/a>;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.laturquoise.ca\/fr\/particuliers\/vehicules-tout-terrain-vtt-quad-et-cote-a-cote\/\" data-type=\"page\" data-id=\"1318\">Les v\u00e9hicules tout-terrain, comme les quads et les v\u00e9hicules c\u00f4te \u00e0 c\u00f4te<\/a>;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.laturquoise.ca\/fr\/particuliers\/motoneiges\/\" data-type=\"page\" data-id=\"1239\" target=\"_blank\" rel=\"noreferrer noopener\">Les motoneiges.<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Vous conduisez un v\u00e9hicule de loisirs? <a href=\"https:\/\/www.laturquoise.ca\/category\/vehicules-recreatifs-et-de-loisirs\/\" data-type=\"category\" data-id=\"39\">Consultez les informations sur l\u2019assurance des v\u00e9hicules r\u00e9cr\u00e9atifs et de loisirs<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00e9rifiez aussi le v\u00e9hicule d\u00e9sign\u00e9, le conducteur couvert, le territoire et les exclusions pr\u00e9vues au contrat. Certains types de v\u00e9hicules peuvent ne pas \u00eatre admissibles.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Comment comparer les options d\u2019assistance routi\u00e8re?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s avoir confirm\u00e9 l\u2019admissibilit\u00e9, comparez les modalit\u00e9s des services accessibles. L\u2019assistance routi\u00e8re peut \u00eatre offerte dans le cadre d\u2019un contrat d\u2019assurance automobile ou par un fournisseur ind\u00e9pendant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Comparez les personnes ou les v\u00e9hicules couverts, les services inclus, le territoire, le remorquage et les exclusions.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\u00c9l\u00e9ment \u00e0 comparer<\/strong><strong><\/strong><\/td><td><strong>Question \u00e0 v\u00e9rifier<\/strong><\/td><\/tr><tr><td><strong>Personne ou v\u00e9hicule couvert<\/strong><\/td><td>Le service suit-il le conducteur ou le v\u00e9hicule?<\/td><\/tr><tr><td><strong>Territoire<\/strong><\/td><td>O\u00f9 le service est-il accessible?<\/td><\/tr><tr><td><strong>Remorquage<\/strong><\/td><td>Quelle distance et quelles destinations sont pr\u00e9vues?<\/td><\/tr><tr><td><strong>Interventions<\/strong><\/td><td>Une limite s\u2019applique-t-elle pendant la p\u00e9riode de couverture?<\/td><\/tr><tr><td><strong>Paiement<\/strong><\/td><td>Faut-il payer sur place et demander un remboursement?<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"586\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-2277486740-1024x586.jpg\" alt=\"D\u00e9panneuse CAA \u00e0 plateforme arr\u00eat\u00e9e en bordure d\u2019une route pour prendre en charge un v\u00e9hicule immobilis\u00e9, illustrant un service de remorquage lors d\u2019une assistance routi\u00e8re.\" class=\"wp-image-7286\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-2277486740-1024x586.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-2277486740-300x172.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-2277486740-768x440.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-2277486740.jpg 1354w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Que faire pour obtenir de l\u2019assistance routi\u00e8re?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pour obtenir de l\u2019assistance routi\u00e8re, v\u00e9rifiez la marche \u00e0 suivre aupr\u00e8s de votre fournisseur avant d\u2019avoir besoin d\u2019une intervention.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Placez-vous d\u2019abord en s\u00e9curit\u00e9, si la situation le permet. Allumez vos clignotants d\u2019urgence et \u00e9vitez de sortir du v\u00e9hicule dans un endroit dangereux.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Communiquez ensuite avec votre fournisseur d\u2019assistance routi\u00e8re. Utilisez le num\u00e9ro ou l\u2019application indiqu\u00e9s dans vos documents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e9crivez le probl\u00e8me et pr\u00e9cisez votre emplacement. Le fournisseur pourra d\u00e9terminer le service requis et organiser l\u2019intervention.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Quels renseignements pr\u00e9parer?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Gardez les renseignements suivants \u00e0 port\u00e9e de main pour faciliter la demande :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Votre emplacement pr\u00e9cis;<\/li>\n\n\n\n<li>La nature du probl\u00e8me;<\/li>\n\n\n\n<li>La marque, le mod\u00e8le et l\u2019immatriculation du v\u00e9hicule;<\/li>\n\n\n\n<li>Votre num\u00e9ro de contrat ou d\u2019adh\u00e9sion;<\/li>\n\n\n\n<li>Un num\u00e9ro de t\u00e9l\u00e9phone pour vous joindre.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00e9rifiez les modalit\u00e9s de paiement avant l\u2019intervention. Selon le contrat, les frais peuvent \u00eatre pris en charge ou pay\u00e9s sur place. Conservez alors vos factures.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Comment se pr\u00e9parer avant un d\u00e9placement?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conna\u00eetre les \u00e9tapes \u00e0 suivre aide pendant un impr\u00e9vu. Quelques pr\u00e9paratifs peuvent aussi simplifier la demande avant un d\u00e9placement.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u2019assurer de comprendre son contrat<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00e9rifiez les services inclus, le nombre d\u2019interventions, la distance de remorquage et le territoire couvert. Consultez aussi les limites et les exclusions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Confirmez si la protection suit le conducteur ou le v\u00e9hicule inscrit au contrat. Cette distinction peut influencer l\u2019aide accessible pendant un voyage.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conserver les coordonn\u00e9es utiles<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Conservez le num\u00e9ro du service dans votre t\u00e9l\u00e9phone et dans le v\u00e9hicule. Il restera accessible si la connexion Internet est faible.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Avoir les applications utiles \u00e0 port\u00e9e de main<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Si une application est propos\u00e9e, installez-la avant le d\u00e9part. V\u00e9rifiez votre acc\u00e8s et rep\u00e9rez la fonction permettant de demander de l\u2019aide.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ces pr\u00e9paratifs r\u00e9pondent aux besoins courants. Les r\u00e9ponses suivantes pr\u00e9cisent certaines situations particuli\u00e8res.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-1081876252-1-1024x683.jpg\" alt=\"Personne utilisant un t\u00e9l\u00e9phone cellulaire \u00e0 c\u00f4t\u00e9 d\u2019un v\u00e9hicule immobilis\u00e9, avec le capot ouvert en bordure de route, illustrant une situation de panne automobile pouvant n\u00e9cessiter un d\u00e9pannage ou une assistance routi\u00e8re.\" class=\"wp-image-7306\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-1081876252-1-1024x683.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-1081876252-1-300x200.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-1081876252-1-768x512.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/11\/iStock-1081876252-1.jpg 1254w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Questions fr\u00e9quentes sur l\u2019assistance routi\u00e8re&nbsp;<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u2019assistance routi\u00e8re est-elle incluse dans l\u2019assurance automobile?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pas toujours. L\u2019assistance routi\u00e8re peut \u00eatre offerte en option dans un contrat d\u2019assurance automobile ou par un fournisseur ind\u00e9pendant.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jusqu\u2019o\u00f9 mon v\u00e9hicule peut-il \u00eatre remorqu\u00e9?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">La distance de remorquage d\u00e9pend des modalit\u00e9s de votre contrat. V\u00e9rifiez la limite pr\u00e9vue afin de savoir jusqu\u2019o\u00f9 votre v\u00e9hicule peut \u00eatre transport\u00e9.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Puis-je choisir le garage o\u00f9 mon v\u00e9hicule sera remorqu\u00e9?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Le choix du garage d\u00e9pend du contrat et de la distance de remorquage permise. Certains services dirigent le v\u00e9hicule vers l\u2019\u00e9tablissement accessible le plus proche.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u2019assistance routi\u00e8re couvre-t-elle les v\u00e9hicules \u00e9lectriques?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Certains programmes couvrent les v\u00e9hicules \u00e9lectriques. V\u00e9rifiez les services pr\u00e9vus pour la batterie principale, la batterie de 12 volts et le remorquage.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Puis-je utiliser l\u2019assistance routi\u00e8re dans un stationnement ou \u00e0 domicile?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019assistance routi\u00e8re peut intervenir&nbsp;\u00e0 domicile ou dans un stationnement. Le v\u00e9hicule doit \u00eatre accessible, et le contrat doit pr\u00e9voir ce type d\u2019intervention.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u2019assistance routi\u00e8re fonctionne-t-elle aux \u00c9tats-Unis?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Certains programmes d\u2019assistance routi\u00e8re s\u2019appliquent au Canada et aux \u00c9tats-Unis. Le territoire couvert et les exclusions peuvent toutefois varier, alors v\u00e9rifiez votre contrat avant votre d\u00e9part.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ces r\u00e9ponses montrent l\u2019importance de v\u00e9rifier les modalit\u00e9s applicables \u00e0 votre situation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Bien v\u00e9rifier sa protection avant de prendre la route<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Une panne, une crevaison ou une batterie d\u00e9charg\u00e9e peuvent survenir sans pr\u00e9venir. Une v\u00e9rification pr\u00e9alable permet de mieux comprendre l\u2019aide accessible en cas d\u2019impr\u00e9vu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Avant un d\u00e9placement, v\u00e9rifiez les services offerts, les limites de remorquage, le territoire couvert et les conditions d\u2019utilisation. Confirmez aussi si le service suit le conducteur ou le v\u00e9hicule.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour mieux comprendre votre protection d\u2019assistance routi\u00e8re, communiquez avec un courtier.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:38%\">\n<div class=\"article-broker-tip reveal wp-block-hidden-mobile wp-block-hidden-tablet\">\n    <div class=\"article-broker-tip__icon anim anim-fade-up\" aria-hidden=\"true\">\n        <img fetchpriority=\"auto\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg\/dist\/article-broker-tip-icon.svg\" width=\"51\" height=\"52\" alt=\"\" loading=\"lazy\" decoding=\"async\">    <\/div>\n\n            <div class=\"article-broker-tip__content wysiwyg anim anim-fade-up\">\n            <h2>Conseil du courtier<\/h2>\n<p>Un petit coup d\u2019\u0153il \u00e0 votre contrat avant le d\u00e9part peut \u00e9viter bien des questions. V\u00e9rifiez qui est couvert, les services inclus, le territoire et les limites de remorquage. Votre courtier peut vous aider \u00e0 trouver rapidement ces renseignements.<\/p>\n        <\/div>\n    <\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<section class=\"article-author container reveal\">\n    <div class=\"article-author__inner anim anim-fade-up\">\n        \n        <div class=\"article-author__content anim anim-fade-right\">\n                            <p class=\"article-author__label\">\n                    \u00c9crit par                <\/p>\n            \n                            <h2 class=\"article-author__name title-m\">\n                                            <a class=\"article-author__name-link\" href=\"https:\/\/www.laturquoise.ca\/fr\/auteurs\/cabinet-la-turquoise\/\">\n                            Cabinet La Turquoise                        <\/a>\n                                    <\/h2>\n            \n            \n                            <div class=\"article-author__bio wysiwyg\">\n                    <p>Les contenus sign\u00e9s Cabinet La Turquoise sont publi\u00e9s au nom de l&rsquo;organisation. Ils regroupent des actualit\u00e9s, des annonces, des communications et des articles informatifs portant sur l&rsquo;assurance, les services financiers ainsi que les initiatives qui fa\u00e7onnent notre quotidien. Cette signature permet de partager des informations pertinentes, claires et accessibles sur les sujets qui concernent notre client\u00e8le, nos partenaires et nos \u00e9quipes.<\/p>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section><\/div>\n<\/div>\n\n\n\n<section class=\"cta-banner container reveal\">\n            <div class=\"cta-banner__content wysiwyg anim anim-fade-up\">\n            <h2>Trouvez la protection qu&rsquo;il vous faut<\/h2>\n<p>Communiquez avec un courtier pour obtenir une soumission personnalis\u00e9e et des conseils adapt\u00e9s \u00e0 votre situation.<\/p>\n        <\/div>\n    \n            <div class=\"cta-banner__actions anim anim-fade-up\">\n                            <div class=\"cta-banner__action\">\n                                            \n<div class=\"cta-dropdown\" data-cta-dropdown>\n    <button class=\"cta-dropdown__trigger btn btn--white-outlined-blue\" type=\"button\"\n            aria-expanded=\"false\" data-cta-dropdown-trigger>\n        Obtenir une soumission        <svg class=\"cta-dropdown__trigger-icon\" aria-hidden=\"true\" width=\"11\" height=\"6\">\n            <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron\"\/>\n        <\/svg>\n    <\/button>\n\n    <div class=\"cta-dropdown__panel\" data-cta-dropdown-panel>\n                    <p class=\"cta-dropdown__text\">\n                Contactez-nous pour une soumission            <\/p>\n        \n                    <div class=\"cta-dropdown__links\">\n                                    \n                    <a href=\"tel:18555722247\" class=\"cta-dropdown__link btn btn--white-outlined-blue\" aria-label=\"1.855.572.2247\"><span>1.855.572.2247<\/span><\/a>                                    \n                    <a href=\"https:\/\/laturquoise.ca\/fr\/nous-joindre\/\" class=\"cta-dropdown__link btn btn--blue-dark\" aria-label=\"Formulaire de contact\"><span>Formulaire de contact<\/span><\/a>                            <\/div>\n            <\/div>\n<\/div>                                    <\/div>\n            \n                            <div class=\"cta-banner__action\">\n                                            <a href=\"https:\/\/laturquoise.ca\/fr\/nous-joindre\/\" class=\"cta-banner__link btn btn--blue-dark\" aria-label=\"\u00c9crivez-nous\"><span>\u00c9crivez-nous<\/span><\/a>                                    <\/div>\n                    <\/div>\n    <\/section>\n\n\n\n<section class=\"article-related container reveal\">\n            <h2 class=\"article-related__title title-l anim anim-fade-up\">\n            Autres articles qui pourraient vous int\u00e9resser        <\/h2>\n    \n    <ul class=\"article-related__list\">\n                    \n            <li class=\"article-related__item anim anim-fade-up\">\n                \n<article class=\"post-card article-related__card\">\n    <a class=\"post-card__overlay-link\"\n       href=\"https:\/\/www.laturquoise.ca\/fr\/pneus-dhiver-et-assurance-auto\/\"\n       aria-label=\"Lire l\u2019article : Pneus d&rsquo;hiver et assurance auto\"><\/a>\n\n    <div class=\"post-card__media\">\n        \n        <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"427\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/10\/Header-pneus-dhiver-1024x427.jpg\" class=\"img-cover\" alt=\"Gros plan sur la roue d\u2019une voiture \u00e9quip\u00e9e d\u2019un pneu d\u2019hiver, sur une route partiellement enneig\u00e9e et glac\u00e9e. Des traces de pneus sont visibles sur la chauss\u00e9e, bord\u00e9e d\u2019une for\u00eat enneig\u00e9e, tandis que des flocons tombent autour du v\u00e9hicule.\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/10\/Header-pneus-dhiver-1024x427.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/10\/Header-pneus-dhiver-300x125.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/10\/Header-pneus-dhiver-768x320.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/10\/Header-pneus-dhiver.jpg 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" title=\"Gros plan sur la roue d\u2019une voiture \u00e9quip\u00e9e d\u2019un pneu d\u2019hiver, sur une route partiellement enneig\u00e9e et glac\u00e9e. Des traces de pneus sont visibles sur la chauss\u00e9e, bord\u00e9e d\u2019une for\u00eat enneig\u00e9e, tandis que des flocons tombent autour du v\u00e9hicule.\" \/>    <\/div>\n\n    <div class=\"post-card__body\">\n                    <ul class=\"post-card__tags\" aria-label=\"Cat\u00e9gories\">\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/automobile\/\">\n                            Automobile                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/conseils-generaux\/\">\n                            Conseils g\u00e9n\u00e9raux                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/conseils-pratiques\/\">\n                            Conseils pratiques                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/couvertures-expliquees\/\">\n                            Couvertures expliqu\u00e9es                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/la-turquoise\/\">\n                            La Turquoise                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/particuliers\/\">\n                            Particuliers                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/protections-expliquees\/\">\n                            Protections expliqu\u00e9es                        <\/a>\n                    <\/li>\n                            <\/ul>\n        \n        <h3 class=\"post-card__title title-m\">\n            Pneus d&rsquo;hiver et assurance auto        <\/h3>\n\n        <div class=\"post-card__bottom\">\n            <div class=\"post-card__meta\">\n                <time class=\"post-card__date\" datetime=\"2026-10-29\">\n                    10\/29\/2026                <\/time>\n\n                                    <span class=\"post-card__meta-sep\" aria-hidden=\"true\"><\/span>\n                    <span class=\"post-card__read-time\">\n                        4 min                    <\/span>\n                            <\/div>\n\n                            <span class=\"post-card__arrow\" aria-hidden=\"true\">\n                    <svg class=\"post-card__arrow-icon\" aria-hidden=\"true\" width=\"21\" height=\"18\">\n                        <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-more\"\/>\n                    <\/svg>\n                <\/span>\n                    <\/div>\n    <\/div>\n<\/article>            <\/li>\n                    \n            <li class=\"article-related__item anim anim-fade-up\">\n                \n<article class=\"post-card article-related__card\">\n    <a class=\"post-card__overlay-link\"\n       href=\"https:\/\/www.laturquoise.ca\/fr\/assurance-des-administrateurs-et-des-dirigeants-do\/\"\n       aria-label=\"Lire l\u2019article : Assurance des administrateurs et des dirigeants (D&amp;O)\"><\/a>\n\n    <div class=\"post-card__media\">\n        \n        <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"333\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/10\/Assurance-des-administrateurs-et-des-dirigeants-DO--1024x333.jpg\" class=\"img-cover\" alt=\"Groupe de cinq personnes r\u00e9uni autour d\u2019une table dans un environnement professionnel, avec des ordinateurs portables et des caf\u00e9s, pendant un \u00e9change de travail.\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/10\/Assurance-des-administrateurs-et-des-dirigeants-DO--1024x333.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/10\/Assurance-des-administrateurs-et-des-dirigeants-DO--300x98.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/10\/Assurance-des-administrateurs-et-des-dirigeants-DO--768x250.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/10\/Assurance-des-administrateurs-et-des-dirigeants-DO-.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" title=\"Groupe de cinq personnes r\u00e9uni autour d\u2019une table dans un environnement professionnel, avec des ordinateurs portables et des caf\u00e9s, pendant un \u00e9change de travail.\" \/>    <\/div>\n\n    <div class=\"post-card__body\">\n                    <ul class=\"post-card__tags\" aria-label=\"Cat\u00e9gories\">\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/conseils-generaux\/\">\n                            Conseils g\u00e9n\u00e9raux                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/conseils-pratiques\/\">\n                            Conseils pratiques                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/entreprises\/\">\n                            Entreprises                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/la-turquoise\/\">\n                            La Turquoise                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/protections-expliquees\/\">\n                            Protections expliqu\u00e9es                        <\/a>\n                    <\/li>\n                            <\/ul>\n        \n        <h3 class=\"post-card__title title-m\">\n            Assurance des administrateurs et des dirigeants (D&amp;O)        <\/h3>\n\n        <div class=\"post-card__bottom\">\n            <div class=\"post-card__meta\">\n                <time class=\"post-card__date\" datetime=\"2026-10-21\">\n                    10\/21\/2026                <\/time>\n\n                                    <span class=\"post-card__meta-sep\" aria-hidden=\"true\"><\/span>\n                    <span class=\"post-card__read-time\">\n                        6 min                    <\/span>\n                            <\/div>\n\n                            <span class=\"post-card__arrow\" aria-hidden=\"true\">\n                    <svg class=\"post-card__arrow-icon\" aria-hidden=\"true\" width=\"21\" height=\"18\">\n                        <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-more\"\/>\n                    <\/svg>\n                <\/span>\n                    <\/div>\n    <\/div>\n<\/article>            <\/li>\n                    \n            <li class=\"article-related__item anim anim-fade-up\">\n                \n<article class=\"post-card article-related__card\">\n    <a class=\"post-card__overlay-link\"\n       href=\"https:\/\/www.laturquoise.ca\/fr\/garantie-de-remplacement-cime\/\"\n       aria-label=\"Lire l\u2019article : Garantie de remplacement CIME\"><\/a>\n\n    <div class=\"post-card__media\">\n        \n        <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/09\/iStock-2205852009-1024x768.jpg\" class=\"img-cover\" alt=\"Vue a\u00e9rienne d&#039;une route traversant une for\u00eat dense compos\u00e9e principalement de conif\u00e8res. Trois v\u00e9hicules circulent sur la chauss\u00e9e dans un environnement naturel verdoyant. L&#039;image met en valeur les d\u00e9placements routiers, la mobilit\u00e9 automobile et l&#039;importance de prot\u00e9ger son v\u00e9hicule pour conserver sa tranquillit\u00e9 d&#039;esprit lors de ses d\u00e9placements.\" srcset=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/09\/iStock-2205852009-1024x768.jpg 1024w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/09\/iStock-2205852009-300x225.jpg 300w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/09\/iStock-2205852009-768x576.jpg 768w, https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/09\/iStock-2205852009.jpg 1183w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" title=\"Vue a\u00e9rienne d&#039;une route traversant une for\u00eat dense compos\u00e9e principalement de conif\u00e8res. Trois v\u00e9hicules circulent sur la chauss\u00e9e dans un environnement naturel verdoyant. L&#039;image met en valeur les d\u00e9placements routiers, la mobilit\u00e9 automobile et l&#039;importance de prot\u00e9ger son v\u00e9hicule pour conserver sa tranquillit\u00e9 d&#039;esprit lors de ses d\u00e9placements.\" \/>    <\/div>\n\n    <div class=\"post-card__body\">\n                    <ul class=\"post-card__tags\" aria-label=\"Cat\u00e9gories\">\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/automobile\/\">\n                            Automobile                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/conseils-generaux\/\">\n                            Conseils g\u00e9n\u00e9raux                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/conseils-pratiques\/\">\n                            Conseils pratiques                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/couvertures-expliquees\/\">\n                            Couvertures expliqu\u00e9es                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/en\/category\/la-turquoise\/\">\n                            La Turquoise                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/particuliers\/\">\n                            Particuliers                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/protections-expliquees\/\">\n                            Protections expliqu\u00e9es                        <\/a>\n                    <\/li>\n                                    \n                    <li class=\"post-card__tag-item\">\n                        <a class=\"post-card__tag\" href=\"https:\/\/www.laturquoise.ca\/fr\/category\/vehicules-recreatifs-et-de-loisirs\/\">\n                            V\u00e9hicules r\u00e9cr\u00e9atifs et de loisirs                        <\/a>\n                    <\/li>\n                            <\/ul>\n        \n        <h3 class=\"post-card__title title-m\">\n            Garantie de remplacement CIME        <\/h3>\n\n        <div class=\"post-card__bottom\">\n            <div class=\"post-card__meta\">\n                <time class=\"post-card__date\" datetime=\"2026-09-08\">\n                    09\/08\/2026                <\/time>\n\n                                    <span class=\"post-card__meta-sep\" aria-hidden=\"true\"><\/span>\n                    <span class=\"post-card__read-time\">\n                        4 min                    <\/span>\n                            <\/div>\n\n                            <span class=\"post-card__arrow\" aria-hidden=\"true\">\n                    <svg class=\"post-card__arrow-icon\" aria-hidden=\"true\" width=\"21\" height=\"18\">\n                        <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#arrow-more\"\/>\n                    <\/svg>\n                <\/span>\n                    <\/div>\n    <\/div>\n<\/article>            <\/li>\n        \n            <\/ul>\n\n            <a href=\"https:\/\/www.laturquoise.ca\/fr\/blogue\/\" class=\"article-related__back btn btn--green anim anim-fade-up\">\n            <svg class=\"article-related__back-icon\" aria-hidden=\"true\" width=\"6\" height=\"11\">\n                <use xlink:href=\"https:\/\/www.laturquoise.ca\/wp-content\/themes\/hamak-theme\/img\/svg-sprite.svg?1781534228#chevron-prev\"\/>\n            <\/svg>\n\n            Retour aux articles        <\/a>\n    <\/section>\n\n\n<section class=\"needs-cards container reveal\">\n            <div class=\"needs-cards__content wysiwyg anim anim-fade-up\">\n            <h2>Des solutions d\u2019assurance pens\u00e9es pour votre quotidien<\/h2>\n<p>Parce que chaque situation est diff\u00e9rente, nous proposons des protections adapt\u00e9es \u00e0 votre r\u00e9alit\u00e9, qu\u2019il s\u2019agisse de vos biens, de vos activit\u00e9s ou de votre entreprise.<\/p>\n        <\/div>\n    \n            <ul class=\"needs-cards__list\">\n                            \n                <li class=\"needs-cards__item anim anim-fade-up\">\n                    <a class=\"need-card\" href=\"https:\/\/www.laturquoise.ca\/fr\/particuliers\/automobile\/\"\n                            >\n                                                    <div class=\"need-card__icon\" aria-hidden=\"true\">\n                                <img decoding=\"async\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/07\/icone_recadree.svg\" class=\"attachment-full size-full\" alt=\"Auto\" \/>                            <\/div>\n                        \n                        <h3 class=\"need-card__title title-m\">\n                            Automobile                        <\/h3>\n                    <\/a>\n                <\/li>\n                            \n                <li class=\"needs-cards__item anim anim-fade-up\">\n                    <a class=\"need-card\" href=\"https:\/\/www.laturquoise.ca\/fr\/particuliers\/vehicules-recreatifs-et-de-loisirs\/\"\n                            >\n                                                    <div class=\"need-card__icon\" aria-hidden=\"true\">\n                                <img decoding=\"async\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/05\/needs-cards-icon-3.svg\" class=\"attachment-full size-full\" alt=\"V\u00e9hicules r\u00e9cr\u00e9atifs et de loisirs\" \/>                            <\/div>\n                        \n                        <h3 class=\"need-card__title title-m\">\n                            V\u00e9hicules r\u00e9cr\u00e9atifs et de loisirs                        <\/h3>\n                    <\/a>\n                <\/li>\n                            \n                <li class=\"needs-cards__item anim anim-fade-up\">\n                    <a class=\"need-card\" href=\"https:\/\/www.laturquoise.ca\/fr\/particuliers\/\"\n                            >\n                                                    <div class=\"need-card__icon\" aria-hidden=\"true\">\n                                <img decoding=\"async\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/05\/personal-discounts-icon-2.svg\" class=\"attachment-full size-full\" alt=\"Particuliers\" \/>                            <\/div>\n                        \n                        <h3 class=\"need-card__title title-m\">\n                            Particuliers                        <\/h3>\n                    <\/a>\n                <\/li>\n                            \n                <li class=\"needs-cards__item anim anim-fade-up\">\n                    <a class=\"need-card\" href=\"https:\/\/www.laturquoise.ca\/fr\/entreprises\/\"\n                            >\n                                                    <div class=\"need-card__icon\" aria-hidden=\"true\">\n                                <img decoding=\"async\" src=\"https:\/\/www.laturquoise.ca\/wp-content\/uploads\/2026\/05\/needs-cards-icon-4.svg\" class=\"attachment-full size-full\" alt=\"Entreprises\" \/>                            <\/div>\n                        \n                        <h3 class=\"need-card__title title-m\">\n                            Entreprises                        <\/h3>\n                    <\/a>\n                <\/li>\n                    <\/ul>\n    <\/section>","protected":false},"excerpt":{"rendered":"<p>Panne, crevaison ou batterie \u00e0 plat? D\u00e9couvrez comment fonctionne l\u2019assistance routi\u00e8re, les services g\u00e9n\u00e9ralement offerts et les \u00e9l\u00e9ments \u00e0 v\u00e9rifier avant de prendre la route.<\/p>\n","protected":false},"author":4,"featured_media":7277,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"[]"},"categories":[25,27,28,29,74,35,36],"tags":[],"class_list":["post-7273","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automobile","category-conseils-generaux","category-conseils-pratiques","category-couvertures-expliquees","category-la-turquoise","category-particuliers","category-protections-expliquees"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Assistance routi\u00e8re au Qu\u00e9bec : services et d\u00e9marches &#8211; La Turquoise<\/title>\n<meta name=\"description\" content=\"Assistance routi\u00e8re au Qu\u00e9bec : services de d\u00e9pannage, remorquage, conditions \u00e0 v\u00e9rifier et d\u00e9marches \u00e0 suivre en cas de panne.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.laturquoise.ca\/fr\/assistance-routiere-au-quebec\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance routi\u00e8re au Qu\u00e9bec : services et d\u00e9marches &#8211; 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