Director of Operations, Personal Insurance
Katherine Clément
Hello, I’m Katherine Clément
Katherine Clément is Director of Operations, Personal Insurance, at La Turquoise, a property and casualty insurance brokerage. Her work focuses on customer experience, client satisfaction, and customer retention.
Before joining the insurance industry, she held various roles in the travel sector, including travel advisor, tour guide, travel escort, and itinerary designer for destinations across Canada and Europe. These experiences helped shape her client-focused approach and her commitment to supporting people throughout their journey.
Our values at Cabinet La Turquoise
- Integrity
- Act with honesty
- Take responsibility
- Uphold professional ethics in our actions
- Excellence
- Maintainhigh standards of quality
- Improve every day
- Demonstrate openness, curiosity, and humility
- Respect
- Listen actively
- Value opinions, differences, and perspectives with an open mind.
- Communicate in a positive and respectful manner
- Collaboration
- Help others
- Share knowledge and expertise freely
- Be generous with our stakeholders
- Share our knowledge, time, and attention with customers, colleagues, suppliers, society, and the community.
Our customer promise
Our customer promise is fast, professional, and personalized service. We help you review your options and support you at each step.
An ambitious career. A people-oriented environment.
Join our teamInsurance solutions designed for your everyday life
Because every situation is different, we offer coverage tailored to your specific needs, whether it’s for your personal property, your activities, or your business.
