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Alternative and wellness practices
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Information to have on hand
To help us prepare your quote efficiently, it is useful to have a few details ready about your practice, your services, and your current insurance. The information needed may vary depending on your profession, business model, premises, and insurer requirements.
For all types of insurance
Your business
Depending on your activity
The more complete the information, the easier it is for our brokers to prepare the file clearly and review insurance options that reflect your practice.
Are you a member of the Association Professionnelle des ergonomes du Québec (APEQ)? Consult the insurance coverage negotiated for members in Quebec.
Are you a naturopath, massage therapist, acupuncturist, or osteopath? Consult the professional liability insurance program designed for alternative and complementary medicine practitioners in Quebec.
Are you a member of the Corporation des Zoothérapeutes du Québec (CZQ)? Consult the official insurance program designed for animal-assisted intervention professionals.

Every consultation, treatment, or intervention engages in your liability. Each client who enters your establishment or receives your services exposes you to claims. Those claims may relate to your professional practice or to an incident on your premises.
A La Turquoise broker can review your activities, professional liability exposure, premises, products, practitioners, and association requirements to help you compare insurance options suited to your practice in Quebec, subject to insurer terms, conditions, exclusions, limits, deductibles, and eligibility.
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These coverage categories can help address common risks for alternative health and wellness professionals in Quebec, including professional liability, premises liability, commercial property, business interruption, cyber risk, and legal expenses, depending on the activities performed, insurer eligibility, limits, deductibles, exclusions, and policy wording.
Professional civil liability, also known as errors and omissions insurance, may respond when a claim alleges an error, omission, negligence, or other covered professional fault in the delivery of your services, including defence costs where covered. For practitioners with prior experience, the retroactive date should be reviewed carefully because it can affect whether past professional acts are included under the policy.
Learn more about professional civil liabilityTreatment devices, furniture, leasehold improvements, office equipment, supplies, and product inventory may be insured against covered losses such as fire, theft, vandalism, water damage, or another insured peril, depending on the coverage form selected and the policy wording. If you lease your premises, tenant improvements and property belonging to others should also be reviewed.
Alternative health and wellness businesses often rely on booking platforms, payment systems, client files, health information, and email communications. Cyber insurance may help cover certain costs related to a cyber incident, such as breach response, system restoration, business interruption, cyber extortion, and certain third-party claims, subject to policy wording.
Learn more about cyber insuranceGeneral liability may respond when a claim alleges bodily injury, property damage, or certain other covered harm involving your premises, operations, employees, clients, visitors, or off-site activities, including defence costs where covered. For wellness professionals, this can include slip-and-fall incidents, accidental property damage, or incidents that occur during services away from your main location, subject to policy wording.
Learn more about civil liabilityBusiness interruption insurance may help replace a portion of lost income and cover certain extra expenses when a covered loss forces your clinic, studio, spa, or wellness establishment to close or reduce operations temporarily, subject to the waiting period, limits, indemnity period, coverage form, and policy wording.
Legal expense coverage may provide access to legal information, advice, or certain covered defence costs when a dispute arises in connection with your business activities, subject to the coverage purchased, exclusions, limits, and policy wording.
Additional coverage may be available depending on your activities, ownership status, legal structure, premises, association requirements, services offered, products sold, and business size. A La Turquoise broker can help you review which options may be relevant to your situation.
If you own your premises, the building should be reviewed separately from your commercial contents. Building coverage may apply when the insured building is damaged by a covered loss, depending on the coverage form selected and the policy wording. The insured value should reflect reconstruction cost rather than market value.
Directors’ and officers’ liability may help protect directors and officers against certain claims alleging wrongful acts in the management of an incorporated clinic, association, or business, subject to insured status, exclusions, limits, and policy wording.
Excess or umbrella civil liability may increase your available liability limits above the underlying policy, when eligible. This can be useful when an association, landlord, client contract, or business exposure requires higher limits, or when you want additional protection against a larger covered claim, subject to insurer terms and policy wording.
Certain wellness, beauty, tattoo, piercing, and spa activities can create specific physical, hygiene, infection, fire, or product-related exposures. Examples can include oil-soaked linens, sterilization procedures, skin reactions, infection allegations, equipment use, or products applied or sold to clients. These exposures should be declared so coverage can be reviewed properly.
La Turquoise works with several associations, professional groups, and organizations to offer benefits to their members. Browse the list to see the associations and programs currently available.
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These questions come up often when alternative health, wellness, beauty, and complementary medicine professionals review insurance in Quebec. The answers below provide general guidance on professional liability, civil liability, retroactive dates, multidisciplinary practices, and when to speak with a broker.
No Quebec law requires professional liability insurance for all alternative medicine practitioners. The situation varies depending on your professional association or order.
Several associations require errors and omissions (E&O) insurance as a condition of membership or title maintenance. Without this coverage, your accreditation may be suspended.
Insurers that reimburse alternative medicine treatments also impose two conditions. The practitioner must be a member of a recognized association and hold valid professional liability insurance.
Even without a formal obligation, professional liability coverage may be important. A claim, complaint, or allegation related to your treatments or advice can create defence costs and financial consequences before responsibility is determined.
These two coverages apply to distinct situations. It is useful to understand them separately.
The two coverages are complementary. Most alternative medicine practitioners need both.
It may be possible. Some policies can include several declared disciplines practised by the same professional or business, depending on insurer eligibility, association requirements, training, scope of services, and policy wording.
This approach can simplify insurance management and reduce grey areas if a claim relates to a secondary discipline. It can do so provided each activity has been declared and accepted by the insurer.
It is important to declare all your activities at the time of underwriting. An undeclared discipline may not be covered in the event of a loss.
A broker confirms which disciplines are eligible based on your profile and professional association.
A retroactive date is the date from which your professional liability policy may consider past professional services. It matters because some claims are made months or years after the service was provided.
If a claim relates to work performed before the retroactive date, the policy may not respond, even if the claim is made while the policy is active. The exact result depends on the policy wording and the facts of the claim.
This is especially important when you are buying professional liability insurance for the first time or changing insurers. The broker should review your start date, your current policy, and any existing retroactive date before a new policy is placed.
A gap in retroactive coverage can leave previous professional services uninsured under the new policy, so this date should be checked carefully before you switch coverage.
The process is straightforward. A La Turquoise broker assesses your situation and recommends coverage suited to your type of activity.
To move quickly, it helps to have certain information on hand. You will need your type of activity and the disciplines you practice, your professional association, the number of practitioners at your establishment, and the start date of your professional activities.
To request a quote, contact a La Turquoise broker by phone, email, or online form. The broker will review your activities, association requirements, premises, practitioners, products, current insurance, insurer eligibility, and coverage needs to help compare available options.
Because every situation is different, we offer coverages tailored to your reality, whether it involves your property, your activities, or your business.